Last updated: 07-11-2025
Welcome to HolistIQ Scan (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (www.holistiqscan.com), book a service, or communicate with us through any digital or offline channel.
1. Information we collect
We collect information to provide the best possible care and to enhance your experience with Holistiq Scan. The information we collect may include:
- Personal information: Name, email address, phone number, location, and contact details provided through our website forms, WhatsApp, or booking requests.
- Health-related information: Details you choose to share for consultations, intake forms, or bioenergetic testing (used only to provide our services).
- Technical information: Browser type, device, IP address, and cookies collected for analytics and site optimisation.
2. How we use your information
We use your information to:
- Provide and manage appointments, assessments, and consultations
- Communicate with you about bookings, services, and follow-ups
- Improve website functionality and user experience
- Comply with legal, professional, and ethical obligations
- Send educational or promotional updates (only with your consent)
3. Data privacy and security
We maintain strict administrative, physical, and technical safeguards to protect your personal and health-related information. Sensitive health data is stored securely and accessed only by authorised personnel. If remote or electronic communications are used (such as WhatsApp or telehealth platforms), we ensure encryption and confidentiality to the best extent supported by the technology.
4. Sharing of information
We do not sell, rent, or trade your personal data. We may share information only when necessary to:
- Coordinate care with affiliated healthcare providers at your request
- Comply with legal or regulatory requirements
- Work with trusted third-party service providers (such as web hosting, scheduling, or analytics tools) who are obligated to keep your information secure and confidential
5. Cookies and website analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behavior, track performance, and improve functionality. You can manage or disable cookies in your browser settings at any time.
6. Communication via WhatsApp
Holistiq Scan offers booking and consultation inquiries through WhatsApp for your convenience. Please note that while WhatsApp messages are end-to-end encrypted, this platform is not a substitute for medical emergencies or confidential medical records exchange. By initiating a WhatsApp conversation, you consent to communication via that platform.
7. Data retention
We retain personal and health information only for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws and professional guidelines.
9. Links to external sites
Our website may contain links to external sites (such as partner providers, labs, or educational articles). We are not responsible for the privacy practices or content of external websites.
10. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page with an updated revision date.
11. Contact us
If you have any questions about this Privacy Policy or your data, please contact us at:
- Email: Iwellness2025@gmail.com
- Phone: +1 5169461201
- Address: 23 Pine St, Plainview, NY 11803, United States
For urgent medical concerns, please contact your physician or local emergency services immediately.